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Standard Procedure
Residential Accounts: The monitoring station operator will call the premise and/or keyholders between 08:00 - 22:00 Subscriber Time to inform them of power loss to their security system.
Commercial Accounts: The operator will call the premise and/or keyholders 24 hours a day to advise of low battery.
If an AC loss and a low battery signal are received from a site — whether Commercial or Residential, the operator will immediately contact someone at the site, or a keyholder, to advise.
If you have any questions, please don't hesitate to
Contact Us. |
